About us

AIG Direct is a trading name of UNAT DIRECT Insurance Management Limited. AIG is one of the largest insurance and financial services organisations.

Over the past 50 years, AIG companies in the UK have built a solid reputation for developing innovative insurance products that keep in step with the changing needs of our customers. More specifically UNAT has been providing insurance to individuals in the UK for over 17 years. Our range of products include: travel insurance, personal accident insurance, health insurance, cancer support insurance, and household insurance for buildings and contents.

UNAT DIRECT Insurance Management Limited is registered in England, number 03960626, with a registered office at 96 George Street, Croydon, Surrey, CR9 1BU and is an intermediary, authorised and regulated by the Financial Services Authority (FSA) number 312350.

For car insurance we offer cover from a selected panel of leading providers.

For home insurance we offer insurance contracts from a limited panel of insurers.

We are an intermediary acting on your behalf offering products and services from insurers to meet your requirements.

We recognise the value in the Financial Services Authority initiative of Treating Customers Fairly. We believe that if we treat you, our customer, fairly at all stages; then this will enhance our core values and lead to better service. Therefore we are committed to ensuring that we embed the principles of Treating Customers Fairly within every aspect of our business.

You are entitled to request a list of the companies from which we have selected the products.

We only offer insurance from a single insurance provider for the following products:

HomeCALL - Brit

Home Emergency - Royal & Sun Alliance

Motor Protection Plan - Allianz Insurance plc

Breakdown - Equity Red Star